Shipping policy

SHIPPING POLICY
Last Updated: November 5, 2026

Thank you for shopping at ravmiloli. This Shipping Policy outlines our processing times, delivery estimates, shipping fees, tracking assistance, and missing-package procedures.

1. ORDER PROCESSING
Orders are generally processed within 2–3 business days after payment confirmation.

Business days exclude weekends and US public holidays.

Processing includes payment verification, order preparation, packaging, and handover to the delivery carrier.

2. ESTIMATED DELIVERY TIME
Estimated shipping transit is 20–45 calendar days after dispatch.

The separate 2–3 business-day processing period is additional to this transit estimate.

Delivery dates are estimates rather than guarantees. Customs procedures, carrier operations, severe weather, public holidays, or other circumstances may affect arrival.

3. SHIPPING DESTINATIONS
We primarily serve customers in the United States and the United Kingdom.

Available destinations are displayed during checkout.

4. SHIPPING RATES
Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.

For orders with a merchandise subtotal of $30 USD or less, any applicable shipping fee will be displayed before payment confirmation.

No undisclosed delivery fees will be added after checkout.

5. TAXES AND CUSTOMS
Customers will not be required to pay additional import duties, customs clearance charges, or delivery-related taxes beyond the total shown at checkout.

Where applicable, the seller will arrange or cover these charges.

Relevant sales tax, VAT, and import obligations will be handled under applicable laws.

6. ORDER TRACKING
Tracking details may become available after dispatch.

To request an available tracking number or shipping status update, email castiagonza@outlook.com with your order number and the email address used at checkout.

Our support team will help with available shipment information.

7. SHIPPING DELAYS
Carrier disruptions, customs inspections, weather events, public holidays, or incorrect shipping information may cause delays.

If your order is delayed, please contact our customer service team.

For UK purchases, the extended delivery period must be clearly disclosed and agreed before the purchase is completed.

Mandatory consumer remedies for delayed or undelivered goods remain unaffected.

8. LOST OR MISSING PACKAGES
If your parcel is missing or confirmed lost in transit, contact castiagonza@outlook.com with your order details.

We will investigate with the shipping carrier and arrange a replacement at no additional cost or an appropriate refund in accordance with applicable consumer law.

9. SHIPPING ADDRESS CORRECTIONS
Please verify your delivery address before completing checkout.

Contact us promptly if an address correction is required. Changes may not be possible after dispatch.

10. MULTIPLE SHIPMENTS
Some orders may arrive in separate parcels.

No additional shipping fee will be imposed solely because an order is divided into multiple shipments.

11. SHIPPING SUPPORT
Store Name: ravmiloli
Website: https://ravmiloli.shop
Customer Service Email: castiagonza@outlook.com