Privacy policy

PRIVACY POLICY
Last Updated: November 5, 2026

This Privacy Policy explains how the ravmiloli online store collects, uses, discloses, and protects personal information when customers visit https://ravmiloli.shop, make purchases, or contact customer support.

1. INFORMATION WE COLLECT
Depending on your interactions with our store, we may collect:
- Names, email addresses, and telephone numbers.
- Billing and shipping addresses.
- Purchase details, transaction information, and order history.
- Customer account details where accounts are available.
- Customer support messages and correspondence.
- IP addresses, device information, browser characteristics, and website interaction data.

Complete payment card credentials are processed through authorized payment service providers. We receive the transaction details necessary to administer purchases and refunds.

2. HOW WE USE PERSONAL INFORMATION
We may process information to:
- Process transactions and fulfill orders.
- Arrange delivery and provide tracking updates.
- Manage returns, exchanges, and refunds.
- Respond to customer service requests.
- Maintain website security and prevent fraud.
- Improve store performance and the shopping experience.
- Send marketing communications where legally permitted.
- Comply with applicable accounting, tax, and legal requirements.

3. LEGAL BASES FOR PROCESSING
Where required by applicable privacy legislation, we may rely on performance of a contract, legal obligations, legitimate interests, or consent.

4. COOKIES AND TRACKING TECHNOLOGIES
Essential cookies may support shopping carts, checkout, customer preferences, and security.

Optional analytics and advertising technologies may be used where configured.

We request consent for non-essential cookies and tracking where legally required. Available website privacy controls and browser settings may help customers manage their choices.

5. SHARING INFORMATION
We may share necessary information with Shopify, authorized payment processors, fulfillment partners, shipping carriers, customer support providers, fraud prevention services, and configured analytics or marketing vendors.

We may also disclose information where required by law.

6. SHOPIFY SERVICES
Our online store uses Shopify's e-commerce infrastructure.

Shopify may process information to provide commerce services and for purposes described in its applicable privacy documentation.

For more information, visit https://www.shopify.com/legal/privacy.

7. INTERNATIONAL DATA TRANSFERS
Personal information may be processed outside a customer's country of residence.

Where required by law, appropriate safeguards will apply to international transfers.

8. DATA SECURITY
We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, loss, alteration, and disclosure.

No electronic transmission or storage system can guarantee complete security.

9. DATA RETENTION
We retain personal information for as long as reasonably necessary to manage orders, provide customer support, prevent fraud, maintain required records, and meet legal obligations.

10. YOUR PRIVACY RIGHTS
Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

They may also object to certain processing, withdraw consent, or opt out of specified advertising-related data uses.

Identity verification may be required before completing certain requests.

11. UNITED STATES PRIVACY RIGHTS
Residents of certain US states may have additional privacy rights where applicable state privacy laws apply to the actual merchant.

12. UNITED KINGDOM PRIVACY RIGHTS
UK customers may have rights under the UK GDPR and related data protection legislation.

Eligible individuals may lodge complaints with the UK Information Commissioner's Office.

13. MARKETING
Customers may unsubscribe from promotional emails using the instructions provided in those messages or by contacting customer support.

Necessary transactional communications may continue.

14. CHILDREN'S PRIVACY
Our store is not directed to children making independent purchases.

We do not knowingly collect children's personal information contrary to applicable law.

15. POLICY UPDATES
This Privacy Policy may be updated when our services, technologies, or legal requirements change. Revisions will be published on our website.

16. PRIVACY CONTACT
Store Name: ravmiloli
Website: https://ravmiloli.shop
Customer Service Email: castiagonza@outlook.com

Before publication, the verified legal name and address of the actual data controller must be added. This policy must accurately reflect the store's actual cookies, marketing integrations, and data processing practices.